FAQ's


What is your return policy?
View JaDeraUSA Return Policy here.
We accept Credit Card, Paypal, Payment by Amazon, Check, Money Orders, and Cash.
Do you offer an affiliate program?
We are not currently enrolling new affiliates at this time.
When will my order ship?
Your order will ship within one business day from the date you placed the order. Orders placed by 2PM Arizona time will ship that day. Transit time will vary depending on the shipping courier and destination, but generally, your products will arrive in two to seven business days (nationwide).
What are your hours of operation?
General hours are:
9:00am to 5:30pm, Monday to Friday.

Do you ship internationally?
Yes. We do ship international. All international orders must visit the INTERNATIONALRDERS page for instructions.
How much is shipping?

Standard shipping $2.99. Standard shipping is usually 3-5 days. However, the delivery time is dependant on the carrier. Carrier is USPS - United States Postal Service.

INTERNATIONAL - Different rates apply to international orders.

How do I track my package?
You will receive your tracking number via email as soon as it becomes available. Tracking results should start to appear after the shipping carrier picks up the package from our warehouse. If you do not see your tracking information check your spam or junk folder. They are generated and emailed automatically when your shipping label is created.
Where can I find your Terms and Conditions?
You can view our Terms and Conditions here.
How can I contact you?
You can reach us via email. Click here for more information.